PARALINGUISTICS
The literal meaning of „para-‟ is „like‟; the subject relates to a field that is „like language‟. It is not a language because it does not involve any words. However, no words can be spoken or sung without the sound that accompanies it. It is a non-verbal communication, known as „vocal communication‟. Without it, words do not convey the intended meaning. Thus the entire subject of communication has three distinct components:
Verbal is what of the message i.e., words
Vocal is how of the message i.e., voice of the speaker
Visual is the supportive body movements without which a face-to-face message is incomplete.
VOICE POWER
Human voice has been hailed as the „organ of the soul‟. Human beings are very fortunate to have been blessed with the ability to produce, modulate and throw the voice in the way they desire to influence the audience. With devotion and practice, they can reproduce the voices of different animals, birds etc. They are also able to replicate the sounds of different musical instruments.
Voice is an important part of ones‟ personality. A talented manager could not progress much in his career because he had a squeaky voice. Another erudite person wanted to become a trainer but because his voice crackled often, it failed to make the right impression on his wards. There are also instances when a hoarse or husky voice was thought to be very seductive and women with husky voice could easily command attention in party circuits.
IMPORTANCE OF VOICE
The critical role of voice in oral communication cannot be over-emphasized. Following findings of a study are both interesting and revealing:
What you say - 07 % (mostly hearing)
How you say - 38 % (hearing and seeing)
Body language - 55 % (seeing)
From the above it is evident that „what is said‟ in not as important as „how it is said‟. And „how‟ is greatly influenced by the reproduction of sound waves, their transmission and reception by the listeners.
The quality, tone and texture of your voice and the manner and speed of its delivery have a major role in influencing the audience. Combined with other etiquettes / mannerism, „how it is said‟ is over five time more effective than „what is said‟.
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