CORRECTING ONES‟ VOICE

CORRECTING ONES‟ VOICE

Communication skills are the most important personal soft skills that need to be acquired early to give a good start to ones‟ life. An ideal conversation is an exchange of thoughts among persons participating. It is not an exercise in wit or oratory. As a rule, it is always better to think about the way of saying rather than pre-occupy mind with the subject alone when the speech is being delivered. It is always better to be enigmatic and un-predictable rather than be a non-stop talker. Voice reveals ones‟ personality – an aggressive and dictatorial person usually has a loud voice and a commanding tone while a meek, peace loving person has a soft and gentle voice.

Voice is not only the index of mind but also an index of the character of the speaker. Voice is said to be the „sweetest harmony‟. Voice of the loved ones is like „honey to ones‟ ears‟.
Telephone operators are trained to speak in a warm, well-modulated tone. If a telephone operator is smiling while talking, callers can feel it in her tone of speech. Telephone operators are rehearsed to use plenty of „pleases‟ and „thank you‟. Every one has to cultivate a habit of talking in to telephones. Speaking clearly without swallowing words is a must for a good telephone personality.