ELECTRONIC COMMUNICATION - Electronic Mail

ELECTRONIC  COMMUNICATION - Electronic Mail

It is one-way communication. Even so, it has been able to solve issues that plagued telephone calls. Research by AT & T has confirmed that in 80 % of the cases, callers did not get the full information sought before calling off. Besides, the caller got into the game known as „telephone tag‟ – one party leaves the message to call back and when the second party called, the first party was not present. The game went on for several rounds!

Despite the fact that Email is a one-way flow of information, it has become more popular in business. The process is quite simple. The user types the message and places it in the receivers‟ electronic mailbox. The receiver, at his convenience, opens the mailbox using his own PC / Laptop or terminal and own password and responds. Thus oral conversation on the telephone is replaced with two separate sets of one-way flows of information. Email software controls the entire process.

The software has the following additional features:
(i) Electronic bulletin board - It is like a notice board for everyone to read the message
(ii) Registered mail – In these cases, the sender receives a confirmation that the message has been delivered
(iii) Private mail – This ensures that the message is not routed to others in the network
(iv) Mail distribution – It ensures that the same message is delivered to other addresses in the network
Internet access, available for a fee, comes with this facility and one can send/receive email messages almost anywhere in the globe instantaneously.