Friday, 22 July 2016

ORAL COMMUNICATION

ORAL COMMUNICATION

Oral communication stands for words uttered through the mouth and excludes nasal resonance. It encompasses both speaking and listening. Spoken words are powerful weapons for influencing others to accomplish objectives. Powerful speakers can inspire or dispirit, build or relax tensions, incite quarrels or make friends, turn hostile group in to a supportive one and vice versa, stir people to revolt or become docile, persuade people to take long march or stay at home etc.

A good speech should have clarity, be informal, personal and conversational. It should be concrete, vivid, brief, interesting, jovial and humorous. A good speaker is honest, committed to his subject, has sense of responsibility to audience and commitment to fellow speakers. He is balanced, keeps his cool and has a sense of humour and leadership. He is focused, intense, enthusiastic and spirited.

Oral communications result in immediate interchange of opinions, instant feedback and participation by all present. Of the three basic styles of oral communications – submissive, aggressive and assertive, assertive style is considered to be the best as it is the most positive. Such persons are open to new ideas and willing to accept changes if needed.

It is said that one is as good as his thought – positive thoughts bring in positive self-recognition and self-confidence and negative thoughts result in negative self-confidence, submissive or aggressive behaviour. Everyone must learn to determine his style of communication and make all out efforts to change over to assertive style of communication.

A few time-tested strategies for assertive style of communication are making first good impression, clarifying / building image of the goal, making purposive statements and using language that is straight, direct from heart to heart. Other tried strategies are speaking with empathy, paraphrasing from time to time, collecting feedback while speaking and sustaining listeners‟ interest.

Individuals with assertive style of communication have high level of listening skills, are good at making new contacts, are quick in their responses and are persistent with issues while remaining flexible all the time.


Thursday, 21 July 2016

DETERMINING / CHANGING STYLE OF COMMUNICATION

DETERMINING / CHANGING STYLE OF COMMUNICATION


It has,  become an issue of critical value for all budding students to identify their style of communication and take conscious steps to change it to the assertive style of communication.

It is a journey starting with change in the mindset of the individual – changing it from negative thinking to a positive one. It signifies changing from „I should‟ to „I want to‟ and finally to „I will‟. The subtle differences in these stages of transition are:

(1) „I should‟
Such statements demonstrate powerlessness that places the ability to act quite outside the control of the speaker. These are passive statements and rarely, result in getting people to act.

(2) „I want to‟
These statements include expression of the intent to a desired level in a speaker. The listener taking action, as a result, is likely.

(3) „I will‟
Such statements are assertive as they claim ownership of the idea and present the concept to the listener in the present tense of „here and now‟. The speaker takes control of the idea and listeners‟ acting on it becomes imminent.

It is said that one is as good as his thought – positive thoughts bring in positive self-recognition and self-confidence and negative thoughts result in negative self-confidence, submissive or aggressive behavior. Everyone must learn to determine his style of communication and make all out efforts to change over to assertive style of communication.

A few time-tested strategies for assertive style of communication are making first good impression, clarifying / building image of the goal, making purposive statements and using language that is straight, direct from heart to heart. Other tried strategies are speaking with empathy, paraphrasing from time to time, collecting feedback while speaking and sustaining listeners‟ interest.
Individuals with assertive style of communication have high level of listening skills, are good at making new contacts, are quick in their responses and are persistent with issues while remaining flexible all the time.

Wednesday, 20 July 2016

LEVELS OF LEARNING WRITING SKILLS

LEVELS OF LEARNING WRITING SKILLS


Learning how to write effective communication, can be described at three levels:

 Choosing the right words
 Constructing sentences
 Designing paragraphs

(1) Choosing the right words

A skilled writer should choose words such that the receiver gets the meaning in a precise manner, without different interpretations. Following guidelines are useful:

(i) Searching words that the receiver understands
Adaptation is a process of simplifying; it is not as easy as it sounds because:
 Many individuals write at a more difficult level
 Writers know the subject better than the receiver
Extensive experience supports simplification.

(ii) Using familiar words
Familiar words enhance communication because they are easy to understand and absorb. Human memory favours familiar words as it speeds up filing and storage! For example, use:
 „Show‟ in place of „demonstrate‟
 „Use‟ instead of „utilise‟
 „Try‟ for „endeavour‟

(iii) Choosing short words
Short words communicate better; use:
 „Quit‟ in place of „terminate‟
 „Agreed‟ in lieu of „accorded‟
 „Last year‟ instead of „previous year‟

(iv) Using technical words with caution
Every field of specialization has words that have specific meaning in that field and should be used when communicating with persons from the same area of specialization. They do not communicate well with others and hence should be used with caution, if at all.

(v) Adding vigour to words
Our senses and mind do not respond equally to all words – words with vitality attract better attention. Thus one must add zing to one‟s writings by using strong words. As a rule, a word is strongest when used as a verb, followed by when it is used as a noun. Adjectives and adverbs are comparatively weak and should be used sparingly. A few useful tips are:

(a) Selecting strong and vigorous words
The main purpose of any writing is to attract the attention and time of the reader. We know that strong and vigorous words attract attention from senses and mind. Use:
 „Tycoon‟ in place of „eminently successful businessmabusinessman‟
 „Boom‟ instead of „period of business prosperity‟

(b) Using concrete words
Using concrete words makes writing more interesting instead of abstract words. Use of specific words adds exactness in ones‟ expressions.

(c) Preferring active to passive verbs
Active form of expression is better than the passive form - it is stronger and shorter. Passive form has a place only when „doer‟ is not important.

(d) Avoiding camouflaged verbs
Do not camouflage verbs in to nouns; they dilute expressions. For example, use:
 Cancel and not cancellation
 Acquire and not acquisition

(vi) Selecting words for precise communication
One should have good command over the vocabulary. It helps in searching for the correct words and phrases that convey precise meanings in a given situation. Writer must try to have a very good collection of idioms, maxims and proverbs. They are very powerful in conveying ones‟ thoughts in a precise manner.

(vii) Avoiding sexist words
These are words that show male dominance e.g., manly figure or manly habits.

(viii) Avoiding pronouns indicating sex
Do not use pronouns like he, she, him or her. This can be done by:
 Making them plural
 Rewording the sentence
 Going in for neutral expression like one, someone etc

(ix) Avoiding words derived from masculine words
\Do not use words like manpower, chairman, postman, watchman etc

(x) Avoiding words that are demeaning to women
Words like womanizing, prostituting etc should be left out of writing as they offend some readers.

(2) Constructing sentences

Length of the sentence is the most important feature of constructing sentences. In general, sentences should be adapted to readers. Long sentences are hard to read and harder to absorb. Short sentences enhance readability. A sentence should have 16 to 18 words, on the average. Sometimes longer or shorter sentences may be justified. A few good suggestions are:

(i) Limiting content of a sentence
Limiting content of a sentence would reduce its length. However, it should not be overdone. Too many short sentences make the reading choppy!

(ii) Economizing on words
Always look for shorter ways of saying things. A few suggestions are:

(a) Avoiding cluttering phrases
Go in for shorter expressions like:
 „If‟ for „In the event that‟
 „Like‟ for „Along the lines of‟
 „To‟ for „With a view to‟

(b) Eliminating superfluous words
Some words do not add any meaning and a quick scrutiny can go a long way.

(c) Avoiding round about ways of saying things
Round about ways of saying add words and verbosity to the sentences. Being direct makes it simple, short and impressive.

(d) Avoiding repetition of words and phrases
Repeating words and phrases is very boring and should be excluded from ones‟ writing. Only exception is when the writers want to emphasize something.

(iii) Determining emphasis in the construction of sentence
Short sentences emphasize content and long sentences dilute it although determining emphasis in a sentence is largely a matter of judgement.

(iv) Imparting unity to a sentence
All parts of a sentence should relate to one „single thought‟. This unity is often violated in the following three ways:

(a) Including unrelated thoughts
Unrelated thoughts vitiate unity of a sentence and can be taken care of by:
 Using separate sentences for unrelated thought
 Making one thought subordinate to the other
 Adding words to show that the thoughts are related

(b) Giving excessive details
Giving too many details dilutes the unity of a sentence. Avoid details or put them in a separate sentence within parenthesis.

(c) Constructing illogical sentences
Constructing illogical sentences can spoil the unity of a sentence. It results from:
 Mixing active and passive forms of expressions
 Going in for mixed construction of sentences.

(v) Using correct rules of grammar for sentence clarity
Rules of grammar have emerged as a result of some customs but mostly because they help write logically and clearly. Students must know these rules of grammar to acquire effective writing skills.

(vi) Learning power of punctuation
This is a group of distinctive signs that are used in writing and every writer must learn them properly. Some of the uses change like fashion over time and writers must remain updated on them. They add power to ones‟ expressions.

(3) Designing paragraphs

Paragraphs form the third link that is critical to acquiring effective writing skills. Besides words and sentences, they play a major role. Paragraph designing requires a clear thinking and a systematic mind. Design of paragraphs has a direct impact on the layout and presentation of the writing and contributes significantly in attracting and retaining readers‟ attention. A few guidelines are:

(i) Paragraphs should exhibit unity of idea or topic
Contents of a paragraph should relate to one idea (group of thoughts) or topic. However, unity can vary and so can the size of a paragraph. Ideally, a good test for a paragraph is that it should be possible to reduce the contents of a paragraph to one sentence or one statement. If it is not possible, unity of the paragraph is likely to suffer.

(ii) Paragraphs should be kept short
A paragraph should consist of 8 to 9 lines only. Paragraphs larger than 10 lines should be critically examined and „fat‟ cut off
 Large paragraphs are heavy and make reading dull and difficult
 Short paragraphs appear well-organized and invite readers to read on with attention
Paragraph positioning enhances layout design. Suitable system of headings and subheadings can further improve the attractiveness of the prose. These days printers use colour schemes for titles etc to give „come hither‟ look to the readers.

(iii) Positioning topic sentence to advantage
Writers must become aware of the importance of positioning topic sentence in the design of a paragraph. It can help in designing good paragraphs. However, where it should be placed in a paragraph depends upon the writers‟ plan:

(a) Placing topic sentence first
It is the best option and many firms have adopted it as a policy guideline.

(b) Placing topic sentence last
Here the beginning sentence in the paragraph serves as an introduction. The paragraph ends with the topic statement that is the real content.

(c) Placing topic sentence in the middle
If topic sentence is placed in the middle of a paragraph, it dilutes the content. It is rarely used but, in specific situations, it can impart the requisite impact.

(iv) Leaving unnecessary details out of the paragraph
This requires good visualization of the receiver. One can make the paragraph smarter by omitting extraneous details. Much depends upon the writers‟ judgement.

(v) Paragraphs should move the text forward
Each new paragraph is the next additional step in moving towards the goal of the message. If each paragraph represents the orderly development of the ideas, it facilitates move forward. Smoothness in writing style and good proficiency in choice of words and sentences can move the idea forward through each paragraph. Once a while, short paragraph is incorporated to organize the transition from previous paragraph to the next.

Tuesday, 19 July 2016

BASIC PRINCIPLES OF WRITTEN COMMUNICATION

BASIC PRINCIPLES OF WRITTEN COMMUNICATION



The core principle of any communication is that of „adaptation‟. The sender must use words, phrases, signs and signals that the receiver is familiar with. Sender must be very sensitive and good at visualizing the level of audience. If it is not done, he maybe talking Greek to some one – it is like using a foreign language quite unknown to the receiver. Following two aspects must be borne in mind:

 Process of adaptation
 Governing rule of adaptation

(1) Process of adaptation
One has to work hard to be able to express one‟s thoughts accurately. It is so difficult that most people seem to be happy in using the first word that flashes in their mind. The process should begin with visualizing the receivers – what they know, feel or think. It often means communicating with readers (who are customers) at levels lower than yours.
Adaptation is easier if one is communicating to a single person or a homogenous group. If addressing a mixed or diverse group, one has to adapt at the lowest level.

(2) Governing rule of adaptation
An overriding rule that should govern the adaptation process is that of simplicity. Choice of simple words and phrases, woven in to simple sentences and use of simple rules of grammar can propel a person forward and fast in his learning curve for developing effective writing skills. The „KISS‟ principle is easy to learn and remember; it is a reminder to „keep it simple and short‟.

Friday, 15 July 2016

WORDS IN BODY LANGUAGE

WORDS IN BODY LANGUAGE


UP & DOWN GRADERS


Up graders and down graders are words that show how much we believe in ourselves and the things we are talking about. Therefore, they are important for us and for the power of our message.
“I’m in such a hurry, so I’ll take off now”.
“I’m running a little late, so I think I’ll leave soon”.
The meaning of the two sentences is the same: “I must be off now”. In the first sentence it is said by using up graders that increase the message. In the second sentence it is said by using down graders that makes the message weaker. Some word can be both up graders and down graders e.g. “Naturally”, “Just” and some swearwords.

MARKERS OF ATTITUDE


These words show your attitude towards the subject. Markers of attitude can be changed to other words that give the sentence another meaning:
“There’s a chance that my mother in law will stop by”
“There’s a risk that my mother in law will stop by”

WORDING OF THE SENTENCES


There are also some sentence structures that one should be aware of:
Yes but and no but sentences
Yes but… sentences are treacherous. First you agree with your opposite party, but in the next second you say the reverse:
“You can’t mean that”
“No, but I don’t think…”
“Would you help me to book the meeting room?”
“Yes, but I really have no time so…”

Thursday, 14 July 2016

Can vs. can’t in phonetic pronunciation

Can vs. can’t  in  phonetic pronunciation


Because the “t” in can’t is not clearly pronounced in American English, it sounds similar to can.
How can we determine the difference? When we use the positive form of can, we quickly glide
over can and it is hardly pronounced. Since can is unstressed, it is pronounced \kən\.
• They can come on Friday.
On the other hand, when we use the negative form can't, we tend to stress the fact that it is the
negative form by stressing can't. Since can’t is stressed, it is pronounced \kæn(t)\. Note that the t
may be silent in the nt combination.
• They can't come on Friday .
As you can see from the above example the sentence, "They can't come on Friday" is longer than
"They can come on Friday" because both the modal can't and the verb come are stressed.

Wednesday, 13 July 2016

Learning Phonetic Alphabets for English

Learning Phonetic Alphabets for English

Learning phonetic alphabets is not as difficult a task as it seems. The most difficult thing about learning to transcribe English is breaking your habits of association of English sounds with English spellings, and learning to hear the sounds in a word/sentence accurately. This comes with practice, practice, and more practice. You need to make a conscious effort to hear the sounds in a word and suppress any visual images or memory of the spelling of the word.

Most of the phonetic symbols are familiar to you from English spelling; there are some new symbols to learn: seven new consonant symbols, and seven new vowel symbols. Learning the new symbols is not the most difficult aspect of the task: the most difficult thing is learning to change which sounds you associate with certain letters, especially for the vowels. The pronunciation of the letters i, e, a, o, u as phonetic symbols is very close to their pronunciation in Spanish, Italian, or German.
It is also important to keep in mind that a phonetic symbol always has the same pronunciation. This is different from English spelling. For example, the letter ‘s’ has various sound values in English spelling, for instance the /s/ of words like 'so', 'bus' and the /z/ of words like 'easy', 'busy'. In the phonetic alphabets presented here, the symbol /s/ always represents the sound of the ‘s’ in 'see', 'bus'. The sounds spelled with ‘s’ in 'easy', 'busy', are transcribed phonetically with /z/.

Here are the speech sounds of Standard American English, given in 2 phonetic alphabets, with an example word for each sound. The list is not in the familiar order of the English alphabet (A, B, C, D, E). For the consonants, the sounds are listed in order of kind (stop, fricative, etc.). The vowels are listed beginning with the high front vowels and going along to the low back vowels, then the diphthongs.