Communication

 Communication skills „impress‟

It is a set of personal skills that transform ones‟ personality. Effective communication skills enable a person to „impress‟ as the acronym elaborates:
I Idea
M Message
P Pause
R Receiver
E Empathy
S Sender
S Security concerns
Thus to impress others especially ones‟ subordinates, peers and seniors, managers / leaders have a duty to themselves – to improve their intra-personal communication skills. Only they can help and no one else can undertake this self-improvement regime on their behalf. Experience has confirmed that these skills are largely acquired and are not inborn.

 Communication is key to „success‟

Communication skills spell S-U-C-C-E-S-S for everyone including the firm that acquires these skills:
S Self-awareness
U Understanding others
C Caring for others
C Choosing right words, phrases and idioms
E Esteem of self
S Self-confidence
S Sharing with others

Poor communication skills push one to „failure‟

If a person is not aware of the power of personal communication skills and does not put in sufficient efforts to overcome the deficiencies in his oral and written communication skills, failure faces him in the face:
F Fear of facing subordinates, peers and seniors
A Assumptions that are not valid and tested
I Insensitive to environments and situations
L Label others in to convenient categories of various prejudices
U Uncertainty about outcome of the efforts
R Resentment towards everyone
E Ego clashes with one and all