NON-VERBAL COMMUNICATION

NON-VERBAL COMMUNICATION

You will be surprised to know that the first four minutes of interaction with others creates our first impression in their mind .And it may be possible that in these four minutes we do not utter a single word
According to Professor Albert Mehrabian, body language accounts for 55% of the first impression; 38% comes from tone of voice; 7% comes from our actual words. Thus it is very important that we should learn about that communication which is not verbal rather Non –Verbal.

Nonverbal communication is the act of giving or exchanging information without using any spoken words. If we are not using word than what will we use? You will know this when you study different types of non-verbal communication. It is also called sign language. For example the nodding of the head from side to side to say ‘no’ or up and down to convey ‘yes’.

Non-verbal communication is very important because not only it adds meaning to our verbal communication but also:

1. Non-verbal signals are powerful: non-verbal cues primarily express inner feelings (verbal messages deal basically with outside world).
2. Words have limitations: there are numerous areas where nonverbal communication is more effective than verbal.
3. Non-verbal message are likely to be more genuine: because nonverbal behaviours cannot be controlled as easily as spoken words.
4. When your verbal and non-verbal communications are incongruent, people will believe the non-verbal more than the verbal.
The non-verbal communication has changed the way we look at the subject of communication. We seem to be communicating all the time non- verbally through our gestures, expressions, sounds, signs and signals.