EFFECTIVE COMMUNICATION
The understanding of the various barriers to communication helps us to find out ways and means of overcoming these barriers.
American Management Association has formulated the following commandments for effective communication:
i. Clarifying ideas before communication
ii. Know purpose of your communication
iii. Understand physical and human environments of communication
iv. Consult others in planning communication
v. Take care of contents and overtones of communication
vi. Convey value of communication to the receiver
vii. Do follow up action
viii. Understand the importance of communication
ix. Your actions should be congruent with communication
x. Practice good listening – Good Listening is the basic pre- requisite for effective communication. This we will discuss further.
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