Levels of Conflict
Based on the level of intensity or emotional response it provokes, conflicts can be
classified as – Discomforts, Incidents, Misunderstandings, Tension, Huge Crisis.
• Discomfort: The conflict has not yet clearly manifested itself, but has declared
its onset with palpable signs of discomfort. One does not feel comfortable about
a situation, but is not quite sure why? It is difficult to identify precisely what the
problem is.
• Incidents: A short, sharp exchange has occurred without any lasting internal
reaction. Some unpleasant incident has occurred between people that have left
one upset or irritated.
• Misunderstandings: Here motives and facts are often confused or
misperceived. Thoughts keep returning frequently toward the problem.
• Tension: Here relationships are weighed down by negative attitudes and fixed
opinions. The way one feels about and regards the other person/s has significantly
changed for the worse. The relationship is a constant source of worry
and concern.
• Crisis: Behaviour is affected, normal functioning becomes difficult, extreme
gestures are contemplated or executed. One is dealing with a major event like
a possible rupture in a relationship which entails grave consequences.
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