ONE IS AS GOOD AS ONE THINKS
Shakespeare had said, „Nothing is good or bad; only thinking makes it so‟. Ones‟ thoughts mould ones‟ personality. In general, two types of thought processes are:(1) Positive thought
These are: Positive self-recognition
Identifying relationships with self and others
Self-confidence
(2) Negative thoughts
These include: Negative self-recognition
Crisis of relationship with self and others
Non-assertive (submissive or aggressive) behaviour
Communication skills when measured along the dimension of negative thought, can become non-assertive in nature. Negative behaviours lead to low morale and lower inputs of employees on the one hand and low work output and low efficiency on the other.
It is thus of critical value to budding managers / leaders to ascertain their style of communication behaviour and to adapt more positive style.
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