Conflict Management - Mediation Skills
Mediation is a voluntary, guided process where an impartial mediator helps the parties
to negotiate. The process is not binding unless or until the parties reach agreement,
after which the final agreement can be enforced as a contract. While mediation cannot
guarantee specific results, there are trends that are characteristic of mediation. Below
is a list of some of the benefits of mediation, broadly considered. Mediation generally
produces or promotes:
• Economical Decisions
• Rapid Settlements
• Mutually Satisfactory Outcomes
• High Rate of Compliance
• Comprehensive and Customized Agreements
• Greater Degree of Control and Predictability of Outcome
• Preservation of an Ongoing Relationship or Termination of a Relationship in a
More Amicable Way
• Workable and Implementable Decisions
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