STYLES IN COMMUNICATION

STYLES IN COMMUNICATION

Assertive style

It is the best and most positive stance of behaviour. It is a positive code of conduct when one hears other participants‟ point of view while expressing one‟s own. The person is open to ideas and willing to accept a change in the stand if the need arise. At the least, the two viewpoints are synthesized and a third viewpoint emerges which is based on combining the better features of the suggestions available.
When individuals communicating are in assertive frame of communication, both are listening to each other, Since two heads working together are better than one, invariably a fourth solution that was thought of by neither of the parties, emerges. This fourth solution has often been found to be the most rewarding.

In a simple formulation, the different styles are adopted in a problematic situation. In general, responses can be:
 Facilitating (assertive)
 Surrendering (submissive)
 Argumentative (Aggressive)
 Undermining (Manipulative)
In nutshell, it is agreed that the assertive style of communication is the most desirable as it takes a good, positive view of not only self but also of other participants in the interaction.