Tuesday, 30 January 2018

SHARMAS COMMUNICATION SKILLS,

 DEVELOPING ASSERTIVE COMMUNICATION

• Watch your body posture – practice using an open, assertive body language
and voice.
• Think before you speak. Take a few seconds to make sure you are conveying
the right message, and in the way you want to convey it.
• Don’t apologize if it’s not warranted.
• Remember it is ok to say “no”.
• Remember everyone is entitled to an opinion, and don’t try to convince others that

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