Barriers at the level of subordinates
These are:(i) Unwillingness to communicate
As a rule, if an employee feels giving information may be embarrassing, he would not divulge it or would delay its flow as much as possible. They often modify the information so as to protect their interests. Wrong information can be very misleading too. Wrong information is worse than no information.
(ii) Lack of proper incentive
Lack of motivation comes in the way of the flow of information up or down the lines of command and control. Similarly, if good suggestions from subordinates are ignored or do not evoke enough response or attention, it has a snowballing effect in the organization. Subordinates do not feel enthused about giving suggestions for improvement of products, processes, and systems. This has been the main reason for the dismal failure of suggestion schemes in USA, Europe, and India.
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