Monday 12 November 2018

Barriers at the levels of seniors

Barriers at the levels of seniors

These could be:
(i) The attitude of the seniors
If the attitude of the seniors is not helpful either owing to lack of awareness or because of personal agenda, messages will not flow freely to or from them unlike what should happen in a well-lubricated organization structure.
(ii) Insistence on a proper channel of communication
Some seniors like to stay within the confines of the lines of communication as depicted in a formal organization chart. They do not like bypassing these lines of communication and think that these would amount to thwarting of their authority
(iii) Fear of challenges to their authority
Some seniors tend to hoard information going down / up as it may disclose their weaknesses. They may also think if they do not share the information, they would become more important.
(iv) Lack of confidence in the subordinates
Some seniors perceive their subordinates to be less competent and do not like the information going downwards for the risk of its leakage and misuse.
(v) Ignoring communication
Some seniors ignore the information from their subordinates deliberately in order to maintain their importance. This can create a barrier in the minds of subordinates who may loathe providing information to seniors.
(vi) Lack of time
Some seniors are overburdened with work and consequently have no time to provide information downwards, upwards or horizontally.
(vii) Lack of awareness
Some seniors do not appreciate the critical importance and significance of maintaining a smooth flow of information in all directions within and outside of the organization. This also acts as a blocker of the flow of communication in the organization.

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