Communication skills „impress‟

Communication skills „impress‟

It is a set of personal skills that transform ones‟ personality. Effective communication skills enable a person to „impress‟ as the acronym elaborates:

I Idea
M Message
P Pause
R Receiver
E Empathy
S Sender
S Security concerns

Thus to impress others especially ones‟ subordinates, peers and seniors, managers/leaders have a duty to themselves – to improve their intra-personal communication skills. Only they can help and no one else can undertake this self-improvement regime on their behalf. Experience has confirmed that these skills are largely acquired and are not inborn.