OVERCOMING BARRIERS TO EFFECTIVE COMMUNICATION

OVERCOMING BARRIERS TO EFFECTIVE COMMUNICATION

Barriers to communication arise from the inherent process involved in sending and /
or receiving messages among human beings. Imperfections creep in from:
 Different levels of thinking of individuals
 Different mental filters arising from individual mental filters conditioned by their knowledge, experience, and opinions
 Less than perfect mastery over the language of expression
 The inadequacy of the language
 Limitations arising from bounded rationality
This has been beautifully captured by one of our folklores – there always exists a vicious triangle in each individual so much so that it is an integral part of ones‟ being. The triangle has three apexes – Thinking (Vichar), Saying (Upchar) and Doing (Achar).
 What we think, we do not say (Human inadequacy, imperfect language, and insufficient linguistic capability)
 What we say, we do not do (Semantic and psychological deficiencies)