Communication Competence-Conversational Involvement
Conversational interaction is a factor that determines the degree to which individuals participate in conversation with others.
Specifically, receivers of communication differ in terms of their attentiveness and
perceptiveness. These parameters influence how information and cues are received
from others.
In a study involving 1000 self-assessment reports, Cegala D J (“Interaction involvement:
A cognitive dimension of communicative competence. Communication Education”)
found that approximately 48% of individuals are not generally highly involved in their
conversations. He describes perceptiveness as, “the ability to assign appropriate
meanings to others’ behavior as well as the ability to understand what meanings others
have assigned to one’s own behavior”.
Attentiveness is cognizance of another’s communicative behavior. Responsiveness is “a tendency to mentally react in a given situation or circumstance and adapt by knowing what to say and when to say.”
Highly involved persons are predicted to be more issue-oriented and attentive to the
underlying message in the conversation. On the other hand, less involved persons are
expected to concentrate on events or surface of the conversation.
No comments:
Post a Comment