Roadblocks to Communication-The Ways Minds Work
• Perceptions of the reality
Perceptions are the way we interpret and understand reality. Perceptions form one’sreality through the following steps:
People collect information, But:
- They collect only a small amount – they cannot register all the data that their
senses can bring them
- They collect selectively – they see what they want to see, they look for data to
support their initial assumptions and neglect or donot notice contradictory
evidence
- They collect in a certain order
People arrange the information into categories, but:
Categorizing is dangerous, for with categories go a certain set of assumptions or
predictions: “Brown-skinned men are violent” “Old people are less ready to change”.
These are the stereotypes.
People form our reality, but:
Each of them may have their own reality, very different perceptions and very different
realities. These differences often cause misunderstandings and conflicts.
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