Communication Competence
Communication competence is the ability to relate to others with accuracy, clarity,
comprehensibility, coherence, expertise, effectiveness and appropriateness. It is a
measure of determining to what extent the goals of interaction are achieved. However,
communicative competence is contingent upon the context in which the interaction
takes place. Communication which is successful with one group in one situation may
not be perceived as competent with a different group in another situation. McCroskey
(“Self-report as an approach to measuring”) clarifies that: “The domain of communicative
competence includes learning what the available means are, how they have been
employed in various situations in the past, and being able to determine the ones that
have the highest probability of success in a given situation.
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