Wednesday 21 February 2018

SHARMAS COMMUNICATION SKILLS-Communication Competence-Empathy

Communication Competence-Empathy


Empathy, in its broadest usage, is considered a fundamental dimension
of interpersonal and communication competence. Empathy is the ability to demonstrate
understanding and sharing reactions in any given situation. It is an innate human capacity
that gives the ability to understand the unique experiences of another person.

• It connects people with one another on a meaningful and fulfilling level.
• It demonstrates a person’s caring attitude toward others
• It helps understand the people better.
• It usually leads conversation towards emotional issues.
• It lets one build a personal rapport with others
• It helps reduce ones irritation with others attitude or behaviour.
• It helps reduce ones prejudice or negative assumptions about others
• It fosters more meaningful, more helpful, closer friendships.

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